Available Customer Service

Comprehensive customer support designed with accessibility at its core, ensuring everyone receives the help they need in the way that works best for them.

Available Customer Service

With Accessible Customer Service, organizations can offer a participatory entrance and inclusion of people who are hearing impaired, deaf or deafblind. In addition to standard call center functions, accessibility adaptations and video, Accessible Customer Service offers a range of functions. An automatic AI interpreter for speech-to-text, speech synthesis and the ability to connect to a sign language interpreter remotely.

Accessible Customer Service enables new groups to work in customer service. Sign language speakers can provide advice or community service to other sign language speakers. This in turn can make the service smarter because those with the most knowledge can help others in the same situation.

TM accessible video meeting interface

Benefits

Our comprehensive support services cover every aspect of your T-Meeting experience.

Customer-centric regardless of function
Full accessibility both from inside and out and from outside and in
Queue and billing function
Vision adjustment is possible
Accessible remote video meetings where callers can use a mix of regular voice calls, text telephony, video telephony and video conferencing
Integrated interpretation services supporting multiple communication methods